This policy explains how Ryarchi handles personal data: the data of the people who use the Ryarchi back office, of the visitors of this website and of the people who ask for a demo. It follows Law 18-07 on the protection of natural persons in the processing of personal data.
Who is responsible
Ryarchi is responsible for the data described in this policy. Contact: [email protected].
The enquiries that buyers send on the website of a property developer are the responsibility of that developer, as the privacy policy of its website explains. Ryarchi only stores them on the developer's behalf, as the host of its website.
Visitors of this website
This website sets no cookie, shows no cookie banner and uses no analytics or advertising tool. Like every web server, it receives the technical details of each request (address of the page, IP address, browser), which are used only to deliver the page and to protect the service.
Demo requests
When you ask for a demo, we receive your name, your company, your work email, your phone number, your wilaya, your message and the language of the page. We use them only to contact you about a demo. They are kept for 24 months, then deleted automatically.
Users of the back office
For each user we keep the name, the email address, the password (stored only as a secure hash), the language, the role in the company and, when the user adds them, a photo, a phone number and the details of a public agent card. To keep accounts safe we record the active sessions (with the IP address and the browser) and an activity log of the actions taken in the back office, kept for 12 months.
These data are used to provide the service, to send the emails a user needs (invitations, password resets, notifications they can switch off in their profile) and to give support.
Cookies of the back office
The back office uses only the cookies it needs to work: a session cookie that keeps a user signed in, its security token and the chosen language. It uses no analytics or advertising cookie.
Who receives the data
The data are stored on Ryarchi's servers and pass through the providers needed to run the service: hosting, the network that delivers the pages and sending emails. When it is switched on, an error-monitoring service receives the technical details of an error, without the content of forms. Ryarchi never sells personal data.
How long the data are kept
User data are kept as long as the account exists; when an account is deleted, its users and its content are erased. Demo requests are kept for 24 months and the activity log for 12 months.
Your rights
You may ask to see, correct or delete your data, and object to their use, by writing to [email protected]. We answer within one month.
Changes to this policy
We may update this policy. The date at the top of the page shows the current version.